Frequently Asked Questions
Everything you need to know about your new everyday essentials.
What does 'Designed to Be Lived In' mean?
Our jewelry is crafted from high-quality, water-resistant materials like 14k gold fill and sterling silver, meaning you can wear them while showering, exercising, and sleeping without worrying about tarnish or skin irritation.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Please allow an additional 1-2 business days for our team to hand-pack your order with care.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
How do I care for my jewelry?
While our pieces are durable, we recommend gently wiping them with a soft microfiber cloth after wear to remove skin oils. Avoid direct contact with harsh chemicals like chlorine or heavy perfumes to maintain the shine.
Do you offer a warranty on your pieces?
Yes, we provide a one-year warranty against any manufacturing defects. If your jewelry experiences any structural issues, we will repair or replace it free of charge.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and shopPay for interest-free installments.